Politique d’expédition
Shipping Policy
Last updated: April 2026
Thank you for shopping at Terradesk. Please read our shipping policy carefully before placing your order.
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Destinations We currently ship to the following countries:
- United States
- Canada
- China
Shipping Rates & Delivery Times
| Destination | Method | Estimated Delivery | Cost |
|---|---|---|---|
| United States | Standard | 7–15 business days | Free / varies by order |
| Canada | Standard | 7–15 business days | Free / varies by order |
| China | Standard | 5–10 business days | Free / varies by order |
Free shipping is available on qualifying orders. The applicable rate will be displayed at checkout.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at terradesk@163.com within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
Contact Us For any shipping-related questions, please reach out to us at: 📧 terradesk@163.com